Ordering Information

Hatching Eggs:

 

Hatching eggs will be available starting in March each year for pickup orders and in April for orders being shipped. Hatching eggs will be available through until August each year. When placing your order, if you have a timeline of when you would like the eggs, please add a note to the order and we will do our best to accommodate this. There is no guarantees we will be able to, as orders will be filled in the order they are received, but we will do our best to work with your requested schedule. Hatching eggs will require payment at the time of ordering and shipping will be invoiced the week prior to fulfillment of the order. Please note that with hatching eggs we will be unable to guarantee results as there are too many variables throughout the shipping and hatching process that are out of our control. However if you have questions at any point please do not hesitate to reach out and we will do our best to assist you.

 

Juvenile/Mature Poultry:

 

All juvenile and mature poultry will be posted when they are available. These birds will be ready to go immediately whether by pickup or if they are to be shipped. After an order is placed, Duckopolis will contact you within 1-2 business days to make arrangements for a pickup appointment or to schedule a ship date. Duckopolis will also sell birds through auctions from time to time, these birds will generally be posted on our Facebook page prior to the sale, but will need to be purchased at the sale itself.

 

Sheep:

 

All pre-orders of sheep require a deposit for each lamb to be held. The balance will be due when the order is picked up, or if being shipped prior to shipment. Babydoll lambs are available after they have reached 8 weeks of age, other breeds are not available until after they have been weaned.

 

Cancellation of Orders:

 

Cancellation and refunding of orders may take up to five business days to process. Duckopolis reserves the right to charge a cancellation fee of $50 per order, at our discretion, on any order that is cancelled for any reason including but not limited to charge backs, orders that are cancelled after the order is ready, and orders that are delivered but the customer fails to pickup.

Orders that are paid by credit card will be charged a 4% cancellation fee if they are canceled for a reason other than Duckopolis not being able to fill the order. This fee is to cover the credit card processing charges we are billed as they are not returned to us by our payment processing provider in the event of a refund.

 

Right to Decline Orders/Limit Services:

 

Duckopolis reserves the right to decline orders or limit services available for orders. In the event that Duckopolis declines an order that order will be cancelled and refunded in full. Duckopolis reserves the right to limit services available for orders, such as payment methods or shipping options.

 

Changes to these Terms:

 

Duckopolis reserves the right to revise these terms from time to time as we deem necessary. Revisions to these terms will be considered binding from the time they are posted and your continued relationship with Duckopolis expresses your acceptance of any revisions.